On The Glow

Receptionist & Sales Coordinator

Northridge, CaliforniaPart-time
$18 - $22 hourly
About the Job
Part-Time Medical Spa Receptionist & Sales Coordinator.

On The Glow Aesthetic Medspa:
We’re looking for a polished, professional, and personable team member who is passionate about luxury client experiences, sales, and exceptional customer service. This is more than a front desk position & it’s the heart of creating an elevated experience from the moment a client walks through our doors.

Primary Responsibilities:
  • Welcome clients with warmth, professionalism, and a luxury hospitality mindset.
  • Answer phones, texts, and online inquiries promptly and professionally.
  • Schedule appointments while maximizing provider productivity and maintaining an efficient schedule.
  • Educate clients on treatments, memberships, packages, and skincare products.
  • Confidently recommend services and convert consultations into booked treatments.
  • Check clients in and out while accurately processing payments.
  • Maintain a clean, organized, luxury front desk environment.
  • Assist with social media engagement, promotions, and marketing initiatives as needed.
  • Support providers and the management team to ensure seamless daily operations.
  • Handle administrative tasks with accuracy, attention to detail, and confidentiality.
  • Keep organization & hygienic atmosphere.
  • Sales-oriented & passionate about beauty treatments.

What We’re Looking For:
  • Previous medical spa, aesthetics, cosmetic, or luxury hospitality experience preferred.
  • Strong sales ability with confidence discussing aesthetic treatments and skincare.
  • Exceptional communication and interpersonal skills.
  • Professional appearance with a polished, luxury-minded presentation.
  • Highly organized, dependable, and able to multitask in a fast-paced environment.
  • Positive attitude with a genuine passion for helping clients look and feel their best.
  • Comfortable learning new technology and practice management software.
  • Team player who thrives in a high-performance, client-focused culture.

Our Expectations:
  • Deliver a five-star luxury experience to every client.
  • Meet or exceed booking, retail, and package sales goals.
  • Be proactive, solution-oriented, and take initiative.
  • Maintain professionalism, confidentiality, and integrity at all times.
  • Arrive on time, prepared, and ready to contribute to the success of the practice.
  • Represent the On The Glow brand with excellence in every client interaction.

At On The Glow Aesthetic Medspa, we’re building more than a medical spa & we’re creating a luxury destination known for exceptional results, personalized care, and an elevated client experience. If you’re driven, polished, and passionate about aesthetics and sales, we’d love to meet you.

Sales Commission + Hourly.
Must be available Thursdays, Fridays & Saturdays. 9:30-6:30.